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Omdbudsman Marcus Stergio and OFCCP have formally launched the Ombuds Service program. OFCCP created this service to “ensure that all who are involved with the work of the agency have access to a neutral and confidential resource.”

As director of the Ombuds Service, Stergio envisions it as a collaborative effort between OFCCP and federal contractors. The program is designed to encourage more cooperation, improve communication, and move all parties toward equal employment opportunity. As a step in this direction, OFCCP suggests reaching out to Stergio to “initiate a working relationship.”

Stergio’s goal is ensure a variety of practices and resources are available, such as:

  • Informal phone conversations (1-on-1)
  • Mediation between stakeholders and OFCCP during disputes
  • Training and workshops for conflict resolution
  • In-depth conflict coaching and strategy sessions
  • OFCCP and stakeholder facilitation
  • Implementing other dispute resolution systems
  • Referring to other resources inside or outside DOL

The Ombuds service aims to enhance the implementation of compliance assistance. Stergio sees this as feasible through conflict resolution as a resulting of addressing concerns in the contractor community. OFCCP is encouraging referrals from all types of stakeholders:

  • Federal contractors and subcontractors
  • Contractor representatives
  • Law firms and industry groups
  • Worker rights organizations
  • Potential and current employees of contractors/subcontractors
  • Complainant

Interested parties will find additional details on the OFCCP website section dedicated to the Ombuds Service. You can read through the FAQ portion and the Ombuds Service Protocol, a guide to what will be provided. The agency also lists the service’s purpose, mission, functions and practices.

If you find yourself searching for additional resources and information on OFCCP compliance, Circa is happy to help. Our Resources Library is full of valuable recorded webinars, in-depth whitepapers, and more.



Tim Muma
Product Marketing Lead

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