One of your best sales representatives was injured last year in an accident at home. His injuries were not very severe and he returned to work after a month of leave. However, his job performance started slipping and he began calling in sick frequently. Then you noticed that he appeared disheveled and sometimes seemed confused when you tried to talk with him. You had no choice but to discipline him according to your performance and conduct policies. Despite a verbal and written warning, he continued to violate the policies. The last straw came when a customer contacted you to complain about the sales representative’s inappropriate conduct at a meeting. You notified him that he was being terminated. The next day, his wife contacted you to beg you to reconsider. She explained that aft