In this article I use the terms “individuals with a disability” (IWD – IWDs) or “persons with a disability” (PWD – PWDs) interchangeably.

Before we can expect individuals with a disability to openly communicate, through the self-identification process, their disability and possibility a need for an accommodation, we must show them that the information will not be viewed or used in a negative way. In order to do this, we must take a multi-prong approach of education and communication, both externally and internally, within the organization.

Prong One – Internal Education and Communication

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